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Contact Us

Need help with your swap? Our support team is here to assist you.

Email Support
Send us an email for general inquiries or swap-related questions.

Before You Contact Us

Include Transaction ID

Always include your transaction ID when contacting us about a specific swap.

Response Time

We typically respond within 24 hours. Complex issues may take longer to resolve.

Check FAQ First

Many common questions are answered in our FAQ section - it may save you time!

Track Your Swap

Check the status of your ongoing swap using your transaction ID.

Check Our FAQ

Find quick answers to common questions about our service.

Please note that Ledgelo support cannot recover funds sent to incorrect addresses or reverse completed blockchain transactions. Always double-check your addresses before confirming any swap.